Manage Your Call Center Better with Connecteam
Connecteam’s employee management app is the perfect solution to manage your call enter business
- Easy shift scheduling
- Mobile time tracking
- Online training, checklists & forms
- Multiple communication tools
Streamline your daily business operations with Connecteam
Easy, Yet Powerful Shift Scheduling
Save more time than you can imagine by simplifying your scheduling
Connecteam’s call center scheduling app makes scheduling multiple shifts for small and large teams a no-brainer. Save valuable time on scheduling with a simple user interface, drag and drop capabilities, templates, and plenty of other shortcuts.
Online Checklists, Forms, and Reports
Automate daily processes and operational procedures
- Employee evaluation form
- Shift checklist
- Customer complaints report
- Script template
- Daily report
- Employee expense reimbursement
Manage your call center teams smoothly
Simple Employee Time Clock and Timesheets
Track your employees work hours with a precise and easy to use time clock app
Employees can clock-in on their phone from their shift, meaning you have all hours recorded to their individual timesheet. Simplify your payroll process and create data-driven reports to grow your business.
Employee Communication, Training and Onboarding
Engage and motivate your call center agents
With Connecteam’s communication app, you are right where your employees are. Easily streamlined internal communication and reach every single employee with our dedicated chat, or communicate through measurable group updates. Share valuable information, create training courses, and much more.
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